SOS Troubleshooting

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Remote Support

When something goes wrong with a remote working setup, identifying the fault – and then fixing it – can be a serious time-drain for your IT team. Work Here, Work There removes this distraction from your team’s essential project work and strategic focus.

Our SOS troubleshooting service deals with everything from connectivity issues to failed updates to those reports of, “It’s not working and I don’t know why”. We step in, identify the issue and solve it. Fast.

Common issues that we address include:

  • Problems with 4G/5G routers, WiFi and peripherals
  • Providing temporary WiFi/4G/5G access for home broadband failures or staff moving house
  • Laptop recovery, reinstallation and data recovery
  • OS reinstalls
  • Hardware diagnosis
  • Replacement laptops for any reason

When someone needs to be there, we’re there. And for C-level execs and senior managers, our same-day VIP support packages provide ultimate peace of mind.

All technology goes wrong at some point. Having a plan in place for when this impacts your home workers means you can minimise disruption to your business and rapidly return to full strength.

Find out more about Work Here, Work There’s SOS troubleshooting service today.

Work Here, Work There can help with:



Hardware repairs

SOS troubleshooting

Recycling and renewal

Equipment leasing

Our Services

For office-based teams, hybrid working teams and fully remote workers, we can support you. Our remote IT support services cover all of the below and provide business with seamless IT assistance. Remote IT assistance doesn’t have to mean you compromise on customer service or quality. We will work with your business based on your specific company IT needs.



You can provide a full, in-person onboarding IT service for new remote employees.
learn more about onboarding

learn more about onboarding



Ever had equipment returned, only to discover that there’s a charger missing?

learn more about offboarding


Hardware Repairs

Our hardware repair service takes the pain out of maintaining your equipment.

learn more about hardware repairs


SOS Troubleshooting

We deal with everything from connectivity issues to failed updates.

learn more about troubleshooting


Recycling and Renewal

WEEE recycling with confidential data destruction.

learn more about recycling


Equipment Leasing

You can even lease your IT equipment from us, and have us provide remote IT support.

learn more about leasing

Get In Touch Today

Contact us today to find out more

Did you know

we can deliver a laptop to your employees door